Expertise

Réfléchir hors du cadre nous permet collectivement de trouver de nouvelles idées et solutions.

 

En tant que cabinet de conseil opérationnel, l’Expérience client, la Data & Marketing client, le Digital & Technology, la Data & Finance, sont autant de problématiques sur lesquelles nous aidons nos clients à grandir.

 

Notre force de frappe : la multiplicité des talents, la diversité mais également l’étendue et la transversalité de notre offre de conseil.

L'offre de novencia

Customer centric

A specialist in driving transformation through the customer experience

Anticipating the experience you want to give your customers in order to make it simpler and better.

Designing, rolling out and digitalising the customer and employee experience, supporting and implementing cultural transformations and upskilling.

 

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Data & Customer marketing

Supporting organisations and companies in the operational rollout and implementation of their marketing, digital and data transformation strategy.

Improving the user experience, customer knowledge, and coordination of omnichannel marketing.

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Innovation & Technology

Supporting organisations and companies in implementing technology that boosts their performance in their areas of expertise.

Improving IS department efficiency, from the emergence of ideas to the rollout of solutions at scale.

 

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Financial services

Supporting Finance, Banking and Insurance operators in their transformation, operational efficiency and risk management projects.

Improving the efficiency of IS departments and business departments and helping them in their transformation, from the initial idea to implementation of the solutions.

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Nos références

World Athletics
seloger
Kantar
solocal
RTL
m6
sorégies
AIRFRANCE
edf
euronext
kepler cheuvreux
oddo&cie
Emdond de Rothschild
carmignac
mgen
maaf
europ assistance
malakoff mederic
FNAC
covea
cardif
grassavoye
voyages SNCF
Veepee
sarenza
Orange
leboncoin
Veolia
Renault
Michelin
engie
SOCIETE GENERALE
natixis
La Banque Postale
hsbc
Crédit Agricole
younited credit
Maif
Groupama
axa
Allianz